24/7 Emergency
0117 924 3382
VOLTLINE.

// Only on Voltline · v1.2 · 4,200+ runs

Something wrong with your electrics?
Find out in 30 seconds.

Voltline’s Fault Finder asks three quick questions about what you’re seeing — tripping breakers, flickering lights, a burnt smell, a dead socket — and returns a likely diagnosis, a clear safety verdict, and a fixed price band. Written by working electricians, not chatbots.

  • Six common household symptoms covered
  • Green / amber / red safety verdict
  • Realistic price band, not a teaser
  • Book the same visit in one click

// Fault finder · v1.2

Step 01 / 04

What’s happening with your electrics?

Tap the symptom closest to what you’re seeing. We’ll narrow it down with two quick questions and give you a likely diagnosis, a safety verdict, and a price band — in about 30 seconds.

// Note Diagnoses are guidance, not a substitute for inspection. If anything is hot, sparking or smoking — turn the circuit off and call our emergency line: 0117 924 3382.

// Four rules

When to stop and call,
instead of waiting.

The Fault Finder will flag emergencies, but these four rules apply whatever the tool says. Written for homeowners, not engineers — keep them on the fridge.

  1. // 01

    If you smell burning — stop and call.

    Burning plastic from a socket, fuse board or appliance is never normal. Turn off at the consumer unit if you can do so safely and ring our 24/7 line. We hold same-day slots for this exact fault.

  2. // 02

    If a breaker won't reset — don't force it.

    An RCD or RCBO that refuses to stay on has found a real fault. Repeatedly slamming it back up risks contact damage and, in worst case, fires the circuit live into a fault. Leave it off until we test.

  3. // 03

    Water + electricity — isolate first.

    Leaks above light fittings, flooded outdoor sockets, ceiling stains around a downlight — all need the circuit isolated before anything else. Don't switch lights or sockets on to “test”.

  4. // 04

    Sparks aren't a feature.

    A small spark when you plug in is one thing. A spark from a socket face, a fuse board, or a switch is a loose terminal arcing under load. Stop using the circuit and book a fault-find within 24 hours.

// 24/7

Anything red on the tool?
Call us now — answered in under 2 rings.

Emergency callout across BS, BA and TA postcodes. Fixed callout fee, no weekend uplift, fully insured. Average response 47 minutes.

Fault FinderCall now